I have lived here for over 2 years. Managment has always been friendly but incompenent. Even now that a new management team has taken over. They are trying to create a new image by having resident appreciation activities and leaving little bags of candy with friendly notes on the door etc. However, they really are not doing much in the actual management department. Dealt with them on several occasions. Examples: You have to ask over and over and over and over to get a maintenace request taken care of. The leasing agents have sat in the office and gossiped about residents while I was actually sitting with an agent renewing my lease. What's keeping me? The apartment is nice and the location is convenient. However, if good management is important to you, try Arlington Park or Lenox Gates. Hope this helps!